WPC Education | June

25 Ways To Extreme Customer Care

This month's meeting was hosted by Bosc & Brie and The Jessing Center. We were treated to delicious appetizers and beverages. Our speaker was Angie Travis who spoke to us about how we can provide extreme customer service.  Below are just a few of the tips.  For the full list, text WeddingPro to 555888 and visit her at RockYourBizness.com.

  • Dare to be different
  • Provide an exclusive VIP experience
  • Call them before they call you
  • Give without expecting to receive
  • Under promise and over deliver
  • Host open houses and customer appreciation events
  • Shut up and listen
  • Use the two most powerful phrases, 1) I'm sorry & 2) Thank you
  • Be on time....and respect their time
  • Stuff happens....plan for it
  • Document everything

HAVE YOU JOINED OUR FACEBOOK REFERRAL GROUP?  IF NOT- CLICK HERE


Welcome New Member

Anthie Constantinidis with New Albany Country Club


Wedding News, Job Openings, and Events!

The Wedding Professionals of Columbus has co-op advertising opportunities available to all our members. We are looking to do the fall editions of Columbus Wedding and 614 Magazines. It would cost $165 for 25 advertisers for both publications. Email info@weddingprofessionalsofcolumbus.com or call 614-610-4694 for more details.

UPCOMING EVENTS

 June 25th - Columbus Bride & Groom Savvy Bride Resale Market 11am-2pm at the Crowne Plaza Dublin.  For more information email info@columbusbg.com.

July 4th- Join Columbus Bride & Groom for the Hilliard 4th of July parade.  Bring your families to our resource center at 9:00am for some pancakes. Bring your chairs or blankets to reserve your spot!  The parade goes in front of our building starting at 10am.  After the parade, enjoy rides, live entertainment and food here in Hilliard.  RSVP to tammy@columbusbg.com.  

July 14th - Dashing Designs Mobile Showroom Open House 5-7pm at Signature Wines.  Contact Danielle Browning at dashingdesignsllc@gmail.com for more details and to RSVP.

WPC Members: Do you want free promotion for your business?  

If your answer is YES, email our WPC webmaster, Liz Kemmerer, for more info!

*Continue to check the WPC website & Facebook page for more news, events, & updates!**

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THE WPC FACEBOOK PAGE:

WPC members can list your own wedding related events on our Facebook page!!  Click on the tab that says WPC & Social Events and add them to the calendar. 


A SPECIAL THANK YOU!

 Angie Travis for the great and useful information on how to provide awesome customer service to our clients

The Jessing Center/Bosc & Brie for hosting us and providing the yummy food and beverages

Randy Laipply with Connie Duglin for the linens

Maria Lynn Florals for the beautiful centerpieces

Wedding Professionals of Columbus

5251 Norwich Street, Hilliard Ohio 43026

info@weddingprofessionalsofcolumbus.com

614-610-4694      

 

Providing the best wedding vendors to Central Ohio couples!